Shipping policy
Last updated: December 2025
At TooGoodGear, we aim to provide a smooth and reliable shipping experience for all U.S. customers. Please review the details below regarding processing times, shipping methods, delivery expectations, and address requirements.
Shipping Destinations
We currently ship to all U.S. states and territories that are supported by major U.S. carriers.
Order Processing & Delivery Time
Orders are processed within 1 business day.
Economy Shipping: 5–8 business days
Standard Shipping: 3–4 business days
Orders are shipped via USPS or other major carriers.
A tracking number will be emailed to you once your order ships.
Delivery times may vary depending on your location and carrier conditions.
Shipping Rates
Free economy shipping on all U.S. orders
$10 flat-rate standard shipping
All shipping costs will be clearly displayed at checkout.
Order Tracking
You will receive a tracking link after your order ships. You may track your package at any time using the provided tracking number.
Address Accuracy
Please ensure that your shipping address is complete and accurate.
If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment. Additional shipping fees may apply for reshipments.
Lost, Delayed, or Damaged Packages
If your package appears delayed, lost, or arrives damaged, please contact us at support@toogoodgear.com and we will assist you in resolving the issue with the carrier.
For damaged items:
Please contact us within 48 hours of delivery with photos of the item and packaging.
Shipping Delays
Occasional delays may occur due to weather, holidays, or carrier-related issues.
If your order has not arrived within the estimated timeframe, please reach out to us for assistance.
Taxes & Fees
All prices shown at checkout are final.
Any applicable taxes or fees will be clearly displayed before you complete your purchase.
We do not charge hidden fees.
Returns & Refunds
For returns or refunds, please see our Return & Refund Policy.
Contact Information
Address: 2835 E Jean St, Springfield, Missouri, 65803, USA
Phone: +1 (417) 522 5108
Email: support@toogoodgear.com